Product Warranty
New products follow applicable manufacturer warranty conditions.
Product Support
Warranty Policy
General warranty and claim guidance. Exact warranty terms are confirmed for each product or project.
Used Generator Inspection
Used generator condition and any checking period should be written on the invoice.
Warranty Exclusions
Overload, misuse, poor fuel, unauthorised repair and incorrect installation may be excluded.
Claim Process
Report faults promptly with invoice, model, serial number, photos and running hours.
Last updated: 12 July 2026